Trusted HR Advisor – Complaint of bullying

An employee resigned and complained their manager had been bullying them on the grounds of their race.

Because of the sensitive nature of the complaint we recommended an independent investigation into the complaint. We carried out the investigation and at the end gave our client an honest appraisal of their position. We presented them with a couple of options for moving forward along with our recommended course of action.

Within a matter of days we successfully negotiated and agreed the terms for a confidential settlement with the employee avoiding the threat of an employment tribunal, saving them the time and cost of going to tribunal (average cost of defending Employment Tribunal claim estimated at £8500 by British Chamber of Commerce in 2017) and potential bad PR.

To protect the business and employees going forward we also designed and delivered bite size training sessions across the business on the topic of bullying – defining unacceptable behaviour and what to do if you experienced or observed anyone being bullied.

There haven’t been any further complaints and employee feedback on ‘what it’s like to work here’ continues to improve.

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